WHAT WE DO

We're a Franco-British Company

seting up and improving Customer Excellence Programmes for fast-growing / Fortune 500 companies. We believe in the power of customer centricity and employee engagement. We combine international vision & innovation in process, behaviour & communications. We work with cutting-edge suppliers to support our strategic consulting.

BUILDING ON

YOUR FOUNDATIONS

Strategic consulting

40 years of experience

in business development & customer

engagement

Customer Excellence & Employee

Engagement programmes

INNOVATION ENHANCING

BRAND EXPERIENCE

Brokers in experience

Cutting-edge technology

to enhance your

INTERNATIONAL EXPERTISE

Bridging the gap for worldwide

CX professionals

Events & Publications

Sharing best practice

from best-of-breed practitioners

LATEST EVENTS

14th NOVEMBER,

12.15 PM

Business Lunch

L'Entente, PARIS

THE BUSINESS LUNCH

Can a business leader be truly passionate about customer experience, or is it only a trendy new marketing tool? Claire Bonniol, co-founder of the British startup CXB HUB, will explain why and how, after 17 years of consulting in customer experience and employee experience, she never felt tired of the subject.

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15th NOVEMBER,

08.30 AM

CXBHUB Guest Breakfast

Franco-British Chamber, PARIS

HOW TO USE CUSTOMER EXPERIENCE & EMPLOYEE ENGAGEMENT

Christine Bieber, customer experience manager at Saint-Gobain, will share her beliefs and actions to improve your business on 2 levels: customer experience and employee engagement.

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21st NOVEMBER,

08.00 AM

Business Lunch

L'Entente, PARIS

WHAT IS THE EFFECT OF ARTIFICIAL INTELLIGENCE ON THE FLYING EXPERIENCE OF THE FUTURE?

Christine Bieber, customer experience manager at Saint-Gobain, will share her beliefs and actions to improve your business on 2 levels: customer experience and employee engagement.

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London Haymarket SW1Y 4SP London CK

Paris Montparnesse 75014 Paris,France

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