WHAT WE DO

We're a Franco-British Company

seting up and improving Customer Excellence Programmes for fast-growing / Fortune 500 companies. We believe in the power of customer centricity and employee engagement. We combine international vision & innovation in process, behaviour & communications. We work with cutting-edge suppliers to support our strategic consulting.

BUILDING ON

YOUR FOUNDATIONS

Strategic consulting

40 years of experience

in business development & customer

engagement

Customer Excellence & Employee

Engagement programmes

INNOVATION ENHANCING

BRAND EXPERIENCE

Brokers in experience

Cutting-edge technology

to enhance your

INTERNATIONAL EXPERTISE

Bridging the gap for worldwide

CX professionals

Events & Publications

Sharing best practice

from best-of-breed practitioners

LATEST EVENTS

14th NOVEMBER,

12.15 PM

Business Lunch

L'Entente, PARIS

THE BUSINESS LUNCH

Can a business leader be truly passionate about customer experience, or is it only a trendy new marketing tool? Claire Bonniol, co-founder of the British startup CXB HUB, will explain why and how, after 17 years of consulting in customer experience and employee experience, she never felt tired of the subject.

15th NOVEMBER,

08.30 AM

CXBHUB Guest Breakfast

Franco-British Chamber, PARIS

HOW TO USE CUSTOMER EXPERIENCE & EMPLOYEE ENGAGEMENT

Christine Bieber, customer experience manager at Saint-Gobain, will share her beliefs and actions to improve your business on 2 levels: customer experience and employee engagement.

21st NOVEMBER,

08.00 AM

Business Lunch

L'Entente, PARIS

WHAT IS THE EFFECT OF ARTIFICIAL INTELLIGENCE ON THE FLYING EXPERIENCE OF THE FUTURE?

Christine Bieber, customer experience manager at Saint-Gobain, will share her beliefs and actions to improve your business on 2 levels: customer experience and employee engagement.

Get in touch today

Who We Are

Case Studies

Awards

Terms and Conditions

Privary Policy

Part of Capita Business Services Limited ( Contact phone number 07810774192 ),Alexis Grabar