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EXPERIENCE

AFTERWORKS

At CXB HUB, we believe that the best experience is the one shared by both employee and customer. 

But to get to this level of understanding and synchronisation, we also believe that experience needs to be shared and built on. Which is why we created the Experience Afterworks, small groups networking events in London and Paris, every quarter, where B2B and B2C CX and EX professionals can meet, share their concerns and ideas, with a formal/informal vibe: our experts will share top tips or invite guest-speakers, but we also allow plenty of time for mingling and networking! Join our mailing list to hear about our next events. Please note our events are intended for CX professionals & leaders and CXB HUB reserves the right to select participants.

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EVENTS

9th DECEMBER 2020, 5 PM

 

EXPERIENCE AFTERWORK – LONDON

The CX Afterworks are small group networking events organised by CXB HUB, innovative practitioners in Customer and Employee experience, based in London and Paris. The topic of this Afterwork will be : "Customer knowledge – Customer voice – Employee Voice – NPS: good practices and 2021 trends " .

Share with peers your concerns and ideas - we will allow plenty of time for networking.

18th NOVEMBER 2020, 9:30 AM

 

BUSINESS BREAKFAST – MOSCOW

Pour les Russophones, un événement de la chambre de commerce franco-russe animé par CXB HUB

L’expérience client pendant la pandémie : jusqu’où l’expérience client reste-t-elle prioritaire pour les entreprises ? Avec les témoignages de Décathlon, Intercontinental, Severstal, Accor.

Inscription gratuite obligatoire

16th DECEMBER 2020, 6 PM

AFTERWORK DE L’EXPÉRIENCE – PARIS

Rejoignez notre groupe de professionnels de l’expérience client et de l’engagement collaborateur. Le sujet de cet évènement sera : "Connaissance client – Voix des clients et collaborateurs : quelles bonnes pratiques ? Quelles perspectives pour 2021?"

Un dénominateur commun pour les participants : l’amélioration de l’expérience client, en parallèle de l’engagement collaborateurs

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